How you can improve customer relations with your LMS

When we think who have benefited from the learning management system, the first people who come to mind are employees. Decision makers do not need to bring LMS on board, but we all met with one leader or two who need less motivation.

If this is in your organization, then this article is for you. Because there is another group that takes advantage of the use of LMS by your team - how are your customers here.

1. Improve customer engagement to launch on the right foot

One of the most important contact points you have with the customer is the first one: their experience on board. Good onboard experience is one of the biggest deterrents to customer dropout rates, which is crucial, as even 1% of the customer abandonment rate may have a 12% impact on the company's rating over a period of five years.

With LMS, you can customize on-board training, which not only tells the customer how to use a product but displays them with practical product demos.

You can integrate with communication tools such as video conferencing, project management, or chat to create a board experience that is a combination of customer support and digital learning.

For more information:- https://wplmssite.wordpress.com/2017/12/18/how-you-can-improve-customer-relations-with-your-lms/

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